New Case Management System Coming to San Bernardino Courts Mid-May 2021

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April 2021, San Bernardino County Bar Bulletin

A New Automatic Case Management System is Coming to San Bernardino Superior Court for Family Law, Probate, LPS, and Child Support

By Julie S. Van Hook, Communications and Public Affairs Office for Superior Court of San Bernardino

Automated case management systems (CMS) are a necessity for the modern court. The system records litigant filings, parties, court dates, judicial rulings, and creates a public record of the case that is accessible to everyone.

Over the last several years, the San Bernardino Superior Court (SBSC) has been preparing its final transition off of a nearly two-decade old legacy CMS involving enormous amount of planning, technical conversions/equipment upgrades, and hundreds of hours of training for our judicial officers and employees. On May 17, 2021, our third and final track, which includes family law, probate, Lanterman-Petris-Short (LPS), and Child Support will transition onto our new CMS platform joining criminal, quasi-criminal, traffic, small claims, landlord-tenant, civil, and appeals case types. Case information will be accessible on one portal for all case types, with the exception of juvenile, effective May 17, 2021.

Starting Friday, May 14, 2021 through Sunday, May 16, 2021, the portal, which allows electronic case access online, will be down temporarily as case data is migrated into the new CMS. During that weekend, the court will run numerous tests to ensure that it copies the information accurately and the system is functioning properly. Starting Monday, May 17, 2021, the cases associated with family law, probate, LPS, and child support will no longer be available on our current public access website (Open Access), but rather on portal. To assist our users with navigating the portal, SBSC has developed user tutorial guides and vignettes to help ease with this new transition. Topics include smart search, advanced smart search, hearings, how to register and document purchasing. Those can be found by visiting our public website http://portal.sb-court.org/. For additional questions, please contact the appropriate clerk’s office for details Monday through Friday, 8:00 a.m. to 12:00 p.m. (noon).

Since August 2019, we have successfully executed three major upgrades of the CMS software, which resolved a significant number of outstanding issues and positioned the court for our next step towards implementing a paperless environment, e-filing, paper-on-demand, and eSignatures. It supports electronic processing and storage of all information related to a court case, from the filing of the initial petition to the maintenance of the court record and electronic documents.

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